"I bought this product in Oct. 2012. When it was snowing very hard in 2013 winter, we took the it out and found one tire is out of shape. It took the tire technician several hours to get it fixed. I put it back on the blower. The tire went flat again in 20 days. This winter, I paid another $10 get the tire fixed. This time, the tire went flat in 3 days. We are never able to use it. It is a junk in my garage with the original plastic wrap on."
"In February I purchased a Storm 2410 snow thrower, which I used one time.. In November, when we had a snow storm I tried to start the snow thrower, but to no avail, it would not start either by pulling the cord or using the electric start. I returned it to the store that I purchased it from and they replaced it. Hope that I have no trouble with this one."
Lot Size:Greater than 1/2 acre but less than 1 acre
1out of5 stars (140 Reviews)
Date:January 6, 2014
"Ran this thrower for 2 hours. Next year it would not work. Three years latter I still have a new thrower that does not work. Not getting fuel, primer does not work. Will not start. Looks nice sitting in my basement."
"First problem was the plastic gear on the Shute keeps jumping from the hand crank, I adjusted it with the two screws and it still jumps making me adjust the Shute by hand, very bad design, I installed a bracket to keep it engaged. Second problem was the starter would not engage so I took it apart, cleaned and lubed it reassembled and seems to work fine. All these problems started within 2 months of purchasing.
I would look very carefully at other manufactures before considering this make and model. Seems to be made very cheap."
Lot Size:Greater than 1/2 acre but less than 1 acre
1out of5 stars (140 Reviews)
Date:November 11, 2013
Thrird year, second carb rebuild!
"I retired an old single stage two cycle Snapper three years ago. Good thing that I kept it in the back of the garage, since I have had to use it again and again. The first year was a light snow year, and I used the new Troy Bilt once. The next year I tried to use it for the first snow, and the engine ran bad. it would not run unless the choke was on at least half. I took it to have the carb rebuilt and it still ran rough. At the end of the season, I drained the gas completely and ran the engine until it stopped, since I did not want leave any "bad" gas in the engine. Well, I just started it up for the first time this year and it would not run unless the choke was on half. I will take it back and have the carb done again. In the meantime, if it snows, I will have the old Snapper to take care of the snow."
"First the good news. This machine starts very well. In even very cold temperatures, it starts on the first pull. Fantastic. Then the bad news. This machine doesn't blow snow. As soon as any snow is encountered, the augur and impeller slow way down (or even stop) and the snow barely dribbles out of the chute. This started to happen on the second time that I used the machine. (This first snow fall was only an inch and it worked okay on that.) Seems that the belt may be bad - okay but shouldn't a brand new belt last more that one small snow fall?"
"This thing is a piece of garbage! I've had it for approx 3 years and it has never run right. It has no problem starting however will not run for more than 10-15 seconds. I've already had the carb re-built after the first season and it was NOT covered under warranty. I am mechanically inclined so I know how to operate and maintain machinery. I winterized according to the directions and still wouldn't work. I am having the carb re-built again and for the last time. My father-in-law has the same unit and has similar problems. DO NOT BUY THIS MACHINE!"
"Looked forward to a more powerful snow-blower after having retired one that lasted 25 years, but I am disappointed with the Troy-Bilt 2410 performance. In the midst of the mid-west's biggest snow storm, my one month old Troy-Bilt won't started. Trying to resolve the problem, I could-not even inspect the deeply hidden spark-plug because of its location, and inability to remove the cover because of difficult accessibility to bolts. Now figuring out how to load the 250 pound unit in my car for repair and wait another week during mid-January in Michigan - not fun!
The couple times it did work, I found the blower cumbersome to maneuver, very slow in reverse, and prone to clogging of the chute."
"I want to love this product; it's expensive and it's big and has all the qualities I wanted in a blower. But it likes to stall, which is disappointing for a new device.
I get that maintenance is required; the store people got it all set up for me and delivered it and the 3x I have tried to use it, it stalls after a few minutes and now it just won't turn over. Add to that that it's too heavy/big for me to put in my car to return, and it's a project to try to get sorted out what the problem is."
Lot Size:Greater than 1 acre but less than 2 acres
2out of5 stars (140 Reviews)
Date:August 23, 2014
Engine stopped working after 2.5 years.
"Affordable and easy to use. However, the engine stopped working during our last snowfall this past winter. It will cost almost as much to repair as it would to replace. My dad had his snow blower for 17 years and it was still running. I took good care of mine it still didn't last."
"A friend of mine purchased this snow blower in 2013 this year she was frustrated that she could not get it started during our 1st snow fall. I took a look at it and found that the Primer hose was cracked in multiple spots from the bulb right down to the carb. Removed and replaced the hose and it fired right up. So this is a FYI review, since I see a lot of people taking in for carburetor rebuilds. That primer hose is essential for getting gas to the spark plug before starting without it working properly it will not start."
"I have found the reverse to be pretty much useless. It doesn't move at all in Reverse1 and barely crawls in R2. Haven't found anything in manual or online as to how I can adjust this. Also think the unit is a little awkward to maneuver."
"I bought this unit in hopes of making life easier, It does everything that it is surpose to do, until you try and turn it. Only one wheel is free the other is locked when turning which makes this unit very differcult to turn. Just a thought before you buy."
"bought last season and performed well, just received first snow storm of the season on christmas eve, and won't start. Service center are all closed and now have to shovel long drive by hand.(oww! my aching back!)"
"After our recent storm, I decided to retire my 20-yo single stage and buy a 2 stage unit. I read all the reviews, lugged the monster home. The ONLY way it will start is the electric starter. I pulled till I was blue on the starter cord and only started it once. This is the hardest manual starting machine I've ever owned. Waiting to see how it performs when we get our next Colorado snow storm"
"I received this snow blower as a house warming gift from my parents in 2011, so far it has survived 3 1/2 Wisconsin winters, one of which it was used multiple times a week. It starts up on the first or second pull every time, even right after pulling it out of storage. The only issue I have had with it so far is one winter I was using it on some wet heavy snow and the auger drive belt started slipping and it will now make some noise and slow down when it's under a heavy load. It's a $15 part but I haven't replaced it yet and it still works decent.
If you take care of this snow blower it will keep running well, I wipe mine off after each use and before each season will sand off any rust and repaint any parts that the paint wore down although I doubt most people will do this. It is also easy to lubricate all the points that the manual lists, I normally use white grease and have had good luck with this. Oil changes are also a breeze on this snow blower, it only took me a few minutes to completely change the oil."
"This will be my 5th season using my Troy Bilt 2410. After the worst winter with one of the most snow storms in memory, the snowblower never let me down. If we get over 4 inches of wet slush, it does work extremely hard but you have to stop and unplug the chute. Otherwise it really throws the snow. Never had an issue of starting it. I don't bother with the electric start but my wife does. She likes to use it, but it has a tendency to pull her along somewhat. Very happy with it."